+ NFO's professional staff is dedicated to pairing the best game servers with the highest quality customer service.
Here are some of the staffmembers you may encounter.
John aka Edge100x
Owner, President, and CEO
John develops and maintains both the software and hardware systems that power NFO and all its services. John pours his soul into the systems, optimizing them as much as he can for quality and customer satisfaction. John also runs the NOC, which monitors network activity, handles DDOS and routing problems, and develops and maintains relationships with peering partners. And, he provides direct customer support for a broad range of customer concerns as the ultimate escalation point for customer concerns.
TimeX
Customer support agent
TimeX comes from a Team Fortress Classic background, playing back in the days on dialup. He joined the staff in February 2005 and brings a unique perspective to NFO's support team. He strives for excellence in quality and customer service.
Cody aka hiimcody1
Customer support agent
Cody joined the team in 2012. He specializes in Minecraft. After a brief partnership with Vanderburg (a former staffmember) on his servers, Cody joined NFo and has been expanding his knowledge to cover many server types.
Joker
Customer support agent
James
Customer support agent
Hayden aka Nope
Customer support agent
We'd also like to remember Tom aka To`mas (deceased)
Tom co-founded Nuclearfallout Enterprises, Inc., co-owned it with John, and was the CEO from January 2003 through May 2009. Tom negotiated and maintained business relationships and contracts to ensure that NFO's hardware and bandwidth needs were fully met, leveraging his decades of business experience. Additionally, he oversaw marketing and internal projects and managed the overall NFO team. Like John, on top of this, he provided directed customer support through email.
Tom was a great man and is greatly missed by the NFOservers.com team.
If you would like to inquire about joining NFO's staff, please visit our employment page.
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